Bolaven Plateau Coffee Producers Cooperative Trains Its Quality Team in Q Grading and the SCA Coffee Value Assessment Protocol in Lao PDR
Fifteen members of the technical, factory laboratory and administration teams at CPC-Bolaven Plateau Coffee Producers Cooperative took part in a two-day coffee quality grading training at Pakse, Champasak Province, Lao PDR, on 18 and 19 July 2026. The training was organized by the cooperative with support from Fairtrade NAPP producer support funding, and was led by a Lao Q Grader certified through the Specialty Coffee Association.
Where the Bolaven Plateau Meets the Buyer's Cupping Table
Twelve more people at CPC-Bolaven Plateau Coffee Producers Cooperative can now grade green coffee and calibrate their scores against the protocol that international buyers use before they decide what to purchase. For a cooperative that exports green coffee to Europe, the United States, Thailand and Vietnam, that skill sits at the exact point where the harvest of 444 member families, including 74 women-headed households, turns into a price.
The cooperative farms 1,512 hectares of Arabica and 354 hectares of Robusta on the Bolaven Plateau in southern Lao PDR. Global buyers increasingly assess green coffee using the Specialty Coffee Association Coffee Value Assessment protocol, known as CVA. Early in 2026, CPC certified three of its own staff as Q Graders through the Specialty Coffee Association and Espresso Academy Thailand. Rather than keeping that expertise with three individuals, the cooperative used a Fairtrade NAPP producer support grant to pass it on to the wider team, with the training delivered by Mr Khamphanh Keothavy, one of the newly certified Lao Q Graders.
Reading the Green Bean Before It Leaves the Warehouse
The first day of the training put participants in front of the coffee itself. Working with a size sorter, they graded green beans by screen size and then went through defect categories one by one, learning which defects are primary, which are secondary, and how each one changes the value of a lot. They also measured moisture and density, the two figures buyers check first when a sample arrives.
For the cooperative this means quality questions can now be settled in Pakse rather than discovered at the destination. A lot that carries too much moisture, or a batch with a defect count above what a buyer accepts, can be identified, separated and corrected before it is packed for shipment, which protects both the cooperative's reputation and the value of what its members have grown.
A Score That Buyers in Europe and the United States Can Read
The second day moved from the bean to the cup. Participants worked through the CVA descriptive form, practised full cupping protocols, filled in digital CVA forms and carried out electronic score calibration so that their scores line up with the scores a buyer would give the same sample.
This is the part of the training with the most direct commercial value. When a cooperative and a buyer are using the same assessment language, sample approval becomes a shorter and more predictable conversation, and the cooperative can discuss quality and price from a position of evidence rather than expectation. Farmers' organisations that can demonstrate consistent cup quality are better placed to negotiate better prices and to reach buyers looking for specialty lots.
"The coffee quality training is very helpful for improving the team's knowledge, which will enable the cooperative's QC section to calibrate to international standards."
- Mr Hoy Layalath, 52
Board Director and member, CPC-Bolaven Plateau Coffee Producers Cooperative, Lao PDR
Training the Nose and the Palate
Sensory skill is often treated as something a person either has or does not have. The training treated it as something that can be taught, practised and tested. Participants worked with a 54-aroma sensory kit, Le Nez du Cafe, to put names to what they were smelling, and then ran triangulation exercises on the basic tastes of sweetness, bitterness, saltiness and sourness. A further set of triangulation exercises focused on identifying roasting problems.
Twelve of the fifteen participants completed calibration successfully, which means their sensory judgement now falls within an accepted range rather than being a matter of personal opinion. That gives the cooperative a group of people whose assessments can be compared with each other and with those of buyers.
Quality Knowledge That Now Rests on Many Shoulders
The fifteen participants, four of them women, came from the technical, factory laboratory and administration teams. Bringing all three together was a deliberate choice. Quality is not only a laboratory matter: it is affected by how cherries are received, how records are kept and how samples are dispatched, and each of those steps belongs to a different team.
The technical and factory staff who took part are also the people who follow how member families process their cherries across the plateau. With grading and cupping skills, they can now trace a defect found in the cup back to the processing step that caused it, and share that observation directly with the farming families concerned. Knowledge that begins in a training room in Pakse therefore has a route back to the farms it came from.
"The quality coffee training is crucial for the cooperative to improve the team's knowledge and skills, making them more professional and aligned with international requirements."
- Mr Seangdeaun Seangkyavong, 58
Head of the Control Committee and member, CPC-Bolaven Plateau Coffee Producers Cooperative, Lao PDR
A Sample Laboratory the Cooperative Owns
The training left equipment behind as well as skills. The cooperative now has a sample roaster, two grinders, the 54-aroma sensory kit, a moisture meter and a roast colour meter at its premises in Pakse with the co-funding support of Fairtrade NAPP. Because the equipment stays with the cooperative, practice does not stop when the trainer leaves. Samples can be roasted, ground and scored in-house whenever a buyer requests them, and newly trained staff can keep their calibration current instead of waiting for the next external course.
Preparing for the Next Harvest
From the coming season, a considerably larger team at CPC will be able to calibrate coffee quality and prepare representative samples for buyer approval ahead of shipment. The cooperative plans to continue sharing this knowledge internally, with the three certified Q Graders leading further sessions for technical and factory staff.
Participants were clear that calibration is a skill that stays sharp only with repetition, and the cooperative intends to hold regular in-house cupping sessions so that everyone who attended can complete calibration and keep their scores aligned as staff and seasons change. Quality work of this kind is a continuing commitment rather than a one-off achievement, and Fairtrade NAPP will keep working alongside coffee cooperatives in Lao PDR on value chain upgrading of this sort, so that decisions about the quality and the value of their coffee are made by the farmers' organisations themselves.
"The coffee quality training is an essential area for the CPC team to learn and continuously improve in line with new standards. I strongly agree with providing this training and sharing knowledge among CPC staff."
- Mr Veinkham Sayasith, 66
Board Director and Member, CPC-Bolaven Plateau Coffee Producers Cooperative, Lao PDR