Contact us
If you have a question about Fairtrade or Fairtrade International (FLO) you may find the answer in our Frequently Asked Questions. If you are unable to find the answer you need, please send us your question using the form below.
Address and phone details
Fairtrade International (FLO)
Bonner Talweg 177
53129 Bonn, Germany
Email: info@
fairtrade.net
Telephone: +49 228 949230
Fax +49 228 2421713
Click here for detailed directions to Fairtrade International (FLO) headquarters.
Fairtrade labelling initiatives
Get in touch directly with the Fairtrade organization in your country. See our list of labelling initiatives.
FLO-CERT
To contact the independent Fairtrade certification body, visit FLO-CERT.
Allegations and Complaints
If you are aware of any violation of Fairtrade policies and procedures, Fairtrade International regulations and services, please get in touch with the Quality Manager at Fairtrade International at QM@fairtrade.net.
Now
Standards News
Consultation on the limited review of the Standard for Small Producer Organization ongoing until 10 July 2013. Please go to the Standards work in progress page to participate.
Participate in the consultation about the Hired Labour Standard review! Consultation period running from 6 May to 5 August 2013.
